The knowledge type of document content.
public enum KnowledgeType
The entire document content as a whole can be used for query results. Only for Contact Center Solutions on Dialogflow.
Documents for which unstructured text is extracted and used for question answering.
The document content contains question and answer pairs as either HTML or CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats may fail to be parsed.
CSV must have questions in the first column and answers in the second, with no header. Because of this explicit format, they are always parsed accurately.
The type is unspecified or arbitrary.