1. class
  2. Google
  3. \
  4. Service
  5. \
  6. Contactcenterinsights
  7. \
  8. Resource
  9. \
  10. ProjectsLocationsConversations

ProjectsLocationsConversations

class ProjectsLocationsConversations extends Resource (View source)

The "conversations" collection of methods.

Typical usage is:

 $contactcenterinsightsService = new Google\Service\Contactcenterinsights(...);
 $conversations = $contactcenterinsightsService->projects_locations_conversations;

Methods

GoogleLongrunningOperation
bulkAnalyze(string $parent, GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest $postBody, array $optParams = [])

Analyzes multiple conversations in a single request.

GoogleLongrunningOperation
bulkDelete(string $parent, GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest $postBody, array $optParams = [])

Deletes multiple conversations in a single request.

GoogleCloudContactcenterinsightsV1CalculateStatsResponse
calculateStats(string $location, array $optParams = [])

Gets conversation statistics. (conversations.calculateStats)

GoogleCloudContactcenterinsightsV1Conversation
create(string $parent, GoogleCloudContactcenterinsightsV1Conversation $postBody, array $optParams = [])

Creates a conversation. Does not support audio transcription or DLP redaction. Use conversations.upload instead. (conversations.create)

GoogleProtobufEmpty
delete(string $name, array $optParams = [])

Deletes a conversation. (conversations.delete)

GoogleCloudContactcenterinsightsV1Conversation
get(string $name, array $optParams = [])

Gets a conversation. (conversations.get)

GoogleLongrunningOperation
ingest(string $parent, GoogleCloudContactcenterinsightsV1IngestConversationsRequest $postBody, array $optParams = [])

Imports conversations and processes them according to the user's configuration. (conversations.ingest)

GoogleCloudContactcenterinsightsV1ListConversationsResponse
listProjectsLocationsConversations(string $parent, array $optParams = [])

Lists conversations. (conversations.listProjectsLocationsConversations)

GoogleCloudContactcenterinsightsV1Conversation
patch(string $name, GoogleCloudContactcenterinsightsV1Conversation $postBody, array $optParams = [])

Updates a conversation. (conversations.patch)

GoogleLongrunningOperation
upload(string $parent, GoogleCloudContactcenterinsightsV1UploadConversationRequest $postBody, array $optParams = [])

Create a long-running conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction. (conversations.upload)

Details

at line 50
GoogleLongrunningOperation bulkAnalyze(string $parent, GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest $postBody, array $optParams = [])

Analyzes multiple conversations in a single request.

(conversations.bulkAnalyze)

Parameters

string $parent

Required. The parent resource to create analyses in.
GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest $postBody
array $optParams

Optional parameters.

Return Value

GoogleLongrunningOperation

Exceptions

Exception

at line 67
GoogleLongrunningOperation bulkDelete(string $parent, GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest $postBody, array $optParams = [])

Deletes multiple conversations in a single request.

(conversations.bulkDelete)

Parameters

string $parent

Required. The parent resource to delete conversations from. Format: projects/{project}/locations/{location}
GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest $postBody
array $optParams

Optional parameters.

Return Value

GoogleLongrunningOperation

Exceptions

Exception

at line 85
GoogleCloudContactcenterinsightsV1CalculateStatsResponse calculateStats(string $location, array $optParams = [])

Gets conversation statistics. (conversations.calculateStats)

Parameters

string $location

Required. The location of the conversations.
array $optParams

Optional parameters.

Return Value

GoogleCloudContactcenterinsightsV1CalculateStatsResponse

Exceptions

Exception

at line 107
GoogleCloudContactcenterinsightsV1Conversation create(string $parent, GoogleCloudContactcenterinsightsV1Conversation $postBody, array $optParams = [])

Creates a conversation. Does not support audio transcription or DLP redaction. Use conversations.upload instead. (conversations.create)

Parameters

string $parent

Required. The parent resource of the conversation.
GoogleCloudContactcenterinsightsV1Conversation $postBody
array $optParams

Optional parameters.

Return Value

GoogleCloudContactcenterinsightsV1Conversation

Exceptions

Exception

at line 125
GoogleProtobufEmpty delete(string $name, array $optParams = [])

Deletes a conversation. (conversations.delete)

Parameters

string $name

Required. The name of the conversation to delete.
array $optParams

Optional parameters.

Return Value

GoogleProtobufEmpty

Exceptions

Exception

at line 142
GoogleCloudContactcenterinsightsV1Conversation get(string $name, array $optParams = [])

Gets a conversation. (conversations.get)

Parameters

string $name

Required. The name of the conversation to get.
array $optParams

Optional parameters.

Return Value

GoogleCloudContactcenterinsightsV1Conversation

Exceptions

Exception

at line 158
GoogleLongrunningOperation ingest(string $parent, GoogleCloudContactcenterinsightsV1IngestConversationsRequest $postBody, array $optParams = [])

Imports conversations and processes them according to the user's configuration. (conversations.ingest)

Parameters

string $parent

Required. The parent resource for new conversations.
GoogleCloudContactcenterinsightsV1IngestConversationsRequest $postBody
array $optParams

Optional parameters.

Return Value

GoogleLongrunningOperation

Exceptions

Exception

at line 192
GoogleCloudContactcenterinsightsV1ListConversationsResponse listProjectsLocationsConversations(string $parent, array $optParams = [])

Lists conversations. (conversations.listProjectsLocationsConversations)

Parameters

string $parent

Required. The parent resource of the conversation.
array $optParams

Optional parameters.

Return Value

GoogleCloudContactcenterinsightsV1ListConversationsResponse

Exceptions

Exception

at line 215
GoogleCloudContactcenterinsightsV1Conversation patch(string $name, GoogleCloudContactcenterinsightsV1Conversation $postBody, array $optParams = [])

Updates a conversation. (conversations.patch)

Parameters

string $name

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
GoogleCloudContactcenterinsightsV1Conversation $postBody
array $optParams

Optional parameters.

Return Value

GoogleCloudContactcenterinsightsV1Conversation

Exceptions

Exception

at line 232
GoogleLongrunningOperation upload(string $parent, GoogleCloudContactcenterinsightsV1UploadConversationRequest $postBody, array $optParams = [])

Create a long-running conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction. (conversations.upload)

Parameters

string $parent

Required. The parent resource of the conversation.
GoogleCloudContactcenterinsightsV1UploadConversationRequest $postBody
array $optParams

Optional parameters.

Return Value

GoogleLongrunningOperation

Exceptions

Exception